Company Review

Incfile Review

Company Profile
Business Services
Trustpilot Rating
4.7 of 5 Stars

Overview of IncFile Business Filing Services

When it comes to starting a new business, one of the most important steps is registering your company with the state. This process can be confusing and time-consuming, which is where IncFile comes in. has carefully reviewed the public Incfile reviews and compared Incfile's services alongside competing LLC filing and registered agent service providers.

Following a thorough analysis, Incfile proves to be a leading provider of business registration plans and business filing services, and IncFile also offers affordable solutions for entrepreneurs and small business owners looking to set up an LLC.

With fees starting as low as $0, it's hard to beat the value that IncFile provides. However, it's important to note that the company does offer a range of add-ons and upgrades that may not be necessary for everyone.

So if you're looking for a straightforward and cost-effective way to register your business, IncFile is an excellent choice. However, it does require you to go it alone, to an extent, so if you prioritize responsive and efficient customer support, you may want to consider some of the other LLC services that are on the market.

To help you save time and money, we have selected the Top 3 Best LLC Formation Services. IncFile is routinely in our top 3!

IncFile Offers a Simple User Interface for New Business Formations

Analysis of IncFile Pros

IncFile LLC formation services offer a range of features that make it an excellent choice for entrepreneurs and small business owners looking to set up an LLC. Overall, IncFile LLC formation services offer a fantastic range of features at an unbeatable price point. Its user-friendly interface, online tracking tool, and complimentary one-hour business tax consultation make it an excellent choice for those looking to set up an LLC. For the reasons specified below, IncFile is routinely noted among our Top 3 for business formations and registered agent services.


One of the biggest advantages of IncFile is its affordability. Compared to other LLC formation services like LegalZoom, which start at $79, IncFile charges only the state fee, which varies by state, with their Silver Package. This package includes preparing and filing the Articles of Organization, offering free registered agent service for the initial year, and unlimited name searches.

Simple, Intuitive User Interface

In addition to being affordable, IncFile also has a user-friendly interface that makes it easy to use. Their clean online platform allows you to buy their services without any confusion. Guided snippets appear on the screen during form filling, and you can chat with an agent using a live chatbox. These features ensure that the process of setting up your LLC is as smooth and stress-free as possible.

Cloud Storage and Online Tracking

Another useful feature of IncFile is their online tracking tool. This tool is not typically offered by other high-end LLC formation services and allows you to track your order and filing status online. It is a useful tool for those who want to stay informed and involved in the process. Additionally, IncFile offers storage space to save documents online, enhancing the overall user experience.

Free Business Tax Consulting Services

Perhaps one of the most valuable features of IncFile LLC formation services is the complimentary one-hour business tax consultation that comes with signing up. As most of us have little knowledge about finances and taxes, let alone forming an LLC, this consultation is a significant benefit. You get exclusive access to a tax expert who can answer your questions without charging a penny. This feature is a game-changer for many entrepreneurs and small business owners who want to make informed financial decisions for their business.

Analysis of IncFile Cons

While IncFile LLC formation services offer many advantages, there are some drawbacks to be aware of before making your decision. Overall, while IncFile LLC formation services offer many benefits, it's important to consider the potential drawbacks before making a decision. Being aware of the add-ons and upgrades, customer service limitations, and other issues can help you make an informed decision about whether or not to use their services.

Upsells via Add-Ons and Upgrades

One of the main disadvantages is that IncFile earns its revenue from add-ons and upgrades, and their basic plan is offered for $0. While this may seem like a great deal, it's important to be vigilant during the registration process to avoid buying unnecessary add-ons and spending more than you intended. Some of the add-on prices also don't make sense. For example, getting an Employer Identification Number (EIN) for your business for a $70 add-on is absurd when you can get it for free through the IRS. Just like your business, this one has to make money also so... for better or worse, this is how they go about doing that.

Customer Service Shortcomings

Another drawback of IncFile is their customer service. Many negative reviews are related to poor customer service and a lack of satisfactory solutions to complaints. They also have limited customer support times, only from 9 a.m.–6 p.m. on weekends, which can be problematic in urgent matters. The normal response time to your queries via email is usually 24 hours. This may not be ideal for entrepreneurs or business owners who require prompt support.

IncFile also had their Better Business Bureau (BBB) rating and accreditation revoked on 9/25/2020 due to not addressing disputes properly. While they have since resolved all the complaints, this could still be a matter of concern for some potential customers.

Lack of Ability to Help With Articles of Organization Publication

Another issue to consider is that IncFile doesn't assist with publishing the Articles of Organization, which is required for an annual report. Each state has its own publication rules, and failure to publish could result in administrative dissolution of the LLC. This lack of assistance could be a significant disadvantage for those who are not familiar with the process or who do not have the time to research and complete this step themselves.

Who Is IncFile Designed to Help

IncFile is a recommended option for individuals who are new to registering their LLC, S corporation, or nonprofit business in the United States and desire a budget-friendly service that is simple and easy to use. Their interactive platform is user-friendly and includes a $0 plan that offers some useful complimentary features like unlimited name search. This feature provides an exceptional experience to their users and makes them a compelling choice for your business formation needs. They have been providing their services for over 20 years and have received more than 15,000 positive reviews, which makes them a reliable and trustworthy option to consider.

If you are a new entrepreneur looking for an affordable LLC formation service, IncFile might be the ideal option for you. They have a simple platform that guides you through the registration process without any complications, and their $0 plan is an excellent starting point. The plan includes a few complimentary services that are useful and can save you money. For example, unlimited name search is a handy tool to make sure that your business name is not already taken. Additionally, their platform is interactive, and you can chat with an agent during the registration process if you have any queries or concerns.

Their two decades of experience and 15,000 positive reviews make IncFile a compelling choice for anyone looking for a reliable LLC formation service. IncFile has been in business for over two decades, which shows that they are a reputable organization. Their positive reviews are an indication that they are committed to providing excellent customer service and quality work.

While IncFile is an excellent choice for new business owners who require an affordable LLC formation service, they may not be suitable for everyone. Their platform is simple and easy to use, but it does not offer many comprehensive extras. Therefore, if you need additional features or advanced services, you might want to consider other LLC formation services. It is also essential to note that their customer support has limited hours, and their response time to emails is usually 24 hours. In urgent situations, this may not be ideal.

Who Should Consider An Option Other Than IncFile

Upon evaluating the negative feedback and customer complaints, we cannot recommend signing up for IncFile without having a basic understanding of the terminologies and the role of registered agent service providers.

Numerous customers have reported spending money on unnecessary services that they later realized they did not need for their business. Therefore, having prior knowledge of certain concepts is essential before signing up for their services. This will enable you to make informed decisions and avoid unnecessary expenses.

It is worth noting that IncFile earns its revenue from add-ons and upgrades. Therefore, it is crucial to be vigilant when selecting their services and avoid unnecessary expenses. By carefully reviewing their offerings, you can make informed decisions and select only the services that are relevant to your business needs.

IncFile In a Nutshell - Summing It All Up

IncFile offers a cost-effective and user-friendly solution for business formation with their Silver plan, starting at $0 plus the state fee. To keep costs low, only select add-ons that are necessary for your business needs, and track your registration progress on the convenient dashboard provided by IncFile.

However, it's important to have a basic understanding of the registration process and technical terms associated with it. Although IncFile offers helpful guidance snippets and a live chatbox during the registration process, having prior knowledge can prevent any potential misunderstandings and extra costs. Therefore, it's recommended that you familiarize yourself with the relevant terminology before starting the registration process.

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