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Company Review

Incfile Review

Company Profile
Business Services
Trustpilot Rating
4.7 of 5 Stars

Overview of IncFile Business Filing Services

When it comes to starting a new business, one of the most important steps is registering your company with the state. This process can be confusing and time-consuming, which is where Incfile LLC services comes in. BusinessFormation.io has carefully reviewed the public Incfile reviews and compared Incfile's services alongside competing LLC filing and registered agent service providers.

Following a thorough analysis, Incfile proves to be a leading provider of business registration plans and business filing services, and IncFile also offers affordable solutions for entrepreneurs and small business owners looking to set up an LLC.

With fees starting as low as $0, it's hard to beat the value that Incfile provides. However, it's important to note that the company does offer a range of add-ons and upgrades that may not be necessary for everyone.

So if you're looking for a straightforward and cost-effective way to register your business, Incfile is an excellent choice. However, it does require you to go it alone, to an extent, so if you prioritize responsive and efficient customer support, you may want to consider some of the other LLC services that are on the market.

To help you save time and money, we have selected the Top 3 Best LLC Formation Services. IncFile is routinely in our top 3!

IncFile Offers a Simple User Interface for New Business Formations

Commonly Asked Questions About Incfile

Can Incfile Be Trusted?

Incfile stands as a comprehensive solution for all your LLC requirements, receiving stellar feedback from numerous previous clients. Incfile maintains a notable 4.7 TrustScore on TrustPilot from 10,365 reviewers and an impressive 4.77 rating on BBB based on 2,107 reviews, it's evident that Incfile enjoys a strong reputation in the industry.

Is Incfile the cheapest?

Incfile presents cost-effective packages tailored to your specific requirements, boasting one of the most affordable plans available. Their Silver package stands out by being fee-free, charging only the state filing fee. Meanwhile, the Gold package is priced at $299, with the state fee as an additional charge.

Is Incfile really free?

Certain states impose digital processing charges when submitting your documents, but these fees originate from the state and not from Incfile. Opt for Incfile's $0 LLC package, and you'll experience their services at absolutely no cost.

Is Incfiile gold worth it?

The Incfile LLC Gold package, available at $199 annually plus the state filing charge, represents a significant step up from the free tier. However, after evaluating the benefits of the Gold tier, it's evident that it provides substantial value, particularly for those venturing into business for the first time.

How long does it take to get an EIN from Incfile?

One business day. Incfile acts swiftly to secure your federal EIN online and delivers it to your email within a single business day.

Analysis of IncFile Pros

IncFile LLC formation services offer a range of features that make it an excellent choice for entrepreneurs and small business owners looking to set up an LLC. Overall, IncFile LLC formation services offer a fantastic range of features at an unbeatable price point. Its user-friendly interface, online tracking tool, and complimentary one-hour business tax consultation make it an excellent choice for those looking to set up an LLC. For the reasons specified below, IncFile is routinely noted among our Top 3 for business formations and registered agent services.


A common question is: "how much does Incfile charge for an LLC?" 

One of the biggest advantages of IncFile is its affordability. Compared to other LLC formation services like LegalZoom, which start at $79, IncFile charges only the state fee, which varies by state, with their Silver Package. This package includes preparing and filing the Articles of Organization, offering free registered agent service for the initial year, and unlimited name searches.

Simple, Intuitive User Interface

In addition to being affordable, IncFile also has a user-friendly interface that makes it easy to use. Their clean online platform allows you to buy their services without any confusion. Guided snippets appear on the screen during form filling, and you can chat with an agent using a live chatbox. These features ensure that the process of setting up your LLC is as smooth and stress-free as possible.

Cloud Storage and Online Tracking

Another useful feature of IncFile is their online tracking tool. This tool is not typically offered by other high-end LLC formation services and allows you to track your order and filing status online. It is a useful tool for those who want to stay informed and involved in the process. Additionally, IncFile offers storage space to save documents online, enhancing the overall user experience.

Free Business Tax Consulting Services

Perhaps one of the most valuable features of IncFile LLC formation services is the complimentary one-hour business tax consultation that comes with signing up. As most of us have little knowledge about finances and taxes, let alone forming an LLC, this consultation is a significant benefit. You get exclusive access to a tax expert who can answer your questions without charging a penny. This feature is a game-changer for many entrepreneurs and small business owners who want to make informed financial decisions for their business.

Rapid LLC Processing

Many people wonder: "how long does incfile take to process a new LLC?"

The time it takes Incfile to process an LLC largely depends on the state in which you're forming your LLC, as each state has its own processing times for business registrations.

There are a few factors to consider:

  1. State Processing Times: Once Incfile submits your LLC formation documents to the state, the processing time is in the hands of the state's business registration office. This can vary widely. Some states might take just a few business days, while others could take several weeks. Certain states also offer expedited processing for an additional fee, which can speed up the process significantly.
  2. Incfile Processing Time: Before submitting to the state, Incfile usually processes and reviews your submission in 1-3 business days to ensure that everything is in order.
  3. Shipping and Delivery: After your LLC is approved by the state, Incfile will typically receive your official LLC formation documents and then send them to you. The time this takes can depend on the shipping method you choose.
  4. Additional Services: If you've chosen additional services from Incfile, like obtaining an EIN, drafting an operating agreement, or any other add-ons, this can affect the overall time frame, although these services can often run concurrently with the state processing time.

Analysis of IncFile Cons

While IncFile LLC formation services offer many advantages, there are some drawbacks to be aware of before making your decision. Overall, while IncFile LLC formation services offer many benefits, it's important to consider the potential drawbacks before making a decision. Being aware of the add-ons and upgrades, customer service limitations, and other issues can help you make an informed decision about whether or not to use their services.

Upsells via Add-Ons and Upgrades

One of the main disadvantages is that IncFile earns its revenue from add-ons and upgrades, and their basic plan is offered for $0. While this may seem like a great deal, it's important to be vigilant during the registration process to avoid buying unnecessary add-ons and spending more than you intended. Some of the add-on prices also don't make sense. For example, getting an Employer Identification Number (EIN) for your business for a $70 add-on is absurd when you can get it for free through the IRS. Just like your business, this one has to make money also so... for better or worse, this is how they go about doing that.

Incfile Customer Service Reviews

Another drawback of IncFile is their customer service. Many negative reviews are related to poor customer service and a lack of satisfactory solutions to complaints. They also have limited customer support times, only from 9 a.m.–6 p.m. on weekends, which can be problematic in urgent matters. The normal response time to your queries via email is usually 24 hours. This may not be ideal for entrepreneurs or business owners who require prompt support.

IncFile also had their Better Business Bureau (BBB) rating and accreditation revoked on 9/25/2020 due to not addressing disputes properly. While they have since resolved all the complaints, this could still be a matter of concern for some potential customers.

Lack of Ability to Help with Articles of Organization Publication

Another issue to consider is that IncFile doesn't assist with publishing the Articles of Organization, which is required for an annual report. Each state has its own publication rules, and failure to publish could result in administrative dissolution of the LLC. This lack of assistance could be a significant disadvantage for those who are not familiar with the process or who do not have the time to research and complete this step themselves.

Incfile Pricing and Packages

Incfile offers a variety of pricing and packages to fit the needs of businesses of all sizes. Remember, your fees paid to the state are unavoidable and in addition to this pricing. Paying the government for your LLC filing is non-negotiable and mandatory for all new LLC formations.

Typical pricing (free LLC's available if buying from a BusinessFormation.io link)

Here is a breakdown of their standard pricing and packages:

Basic Package

This is the most affordable package offered by Incfile. It includes the following services:

  • Filing your LLC or corporation paperwork with the state
  • Name reservation
  • Registered agent service for one year
  • EIN
  • State tax consultation
  • Business formation guide

The cost of the Basic Package is $149 + state fees.

Standard Package

This package includes all of the services in the Basic Package, plus the following:

  • 1 year of free domain name registration
  • 1 year of free email hosting
  • 1 year of access to Incfile's business management tools

The cost of the Standard Package is $299 + state fees.

Premium Package

This is the most comprehensive package offered by Incfile. It includes all of the services in the Standard Package, plus the following:

  • 3 years of free domain name registration
  • 3 years of free email hosting
  • 3 years of access to Incfile's business management tools
  • 1 year of free business credit monitoring
  • 1 year of free business insurance

The cost of the Premium Package is $499 + state fees.

Add Ons Helpful to LLC Services

In addition to these packages, Incfile also offers a variety of add-on services, such as:

  • EIN expedited service
  • Same-day filing
  • Business plan writing
  • Registered agent service for multiple years

Incfile's pricing is competitive with other business formation services. However, it is important to note that the cost of forming an LLC or corporation will vary depending on the state in which you are forming your business.

Who Is IncFile Designed to Help

IncFile is a recommended option for individuals who are new to registering their LLC, S corporation, or nonprofit business in the United States and desire a budget-friendly service that is simple and easy to use. Their interactive platform is user-friendly and includes a $0 plan that offers some useful complimentary features like unlimited name search. This feature provides an exceptional experience to their users and makes them a compelling choice for your business formation needs. They have been providing their services for over 20 years and have received more than 15,000 positive reviews, which makes them a reliable and trustworthy option to consider.

If you are a new entrepreneur looking for an affordable LLC formation service, IncFile might be the ideal option for you. They have a simple platform that guides you through the registration process without any complications, and their $0 plan is an excellent starting point. The plan includes a few complimentary services that are useful and can save you money. For example, unlimited name search is a handy tool to make sure that your business name is not already taken. Additionally, their platform is interactive, and you can chat with an agent during the registration process if you have any queries or concerns.

Their two decades of experience and 15,000 positive reviews make IncFile a compelling choice for anyone looking for a reliable LLC formation service. IncFile has been in business for over two decades, which shows that they are a reputable organization. Their positive reviews are an indication that they are committed to providing excellent customer service and quality work.

While IncFile is an excellent choice for new business owners who require an affordable LLC formation service, they may not be suitable for everyone. Their platform is simple and easy to use, but it does not offer many comprehensive extras. Therefore, if you need additional features or advanced services, you might want to consider other LLC formation services. It is also essential to note that their customer support has limited hours, and their response time to emails is usually 24 hours. In urgent situations, this may not be ideal.

Shifting LLC Ownership Through Incfile: How Incfile Helps When It's Time To Move On

Should your venture prove prosperous, selling it might yield a lucrative ROI. Alternatively, if you're contemplating retirement, you might want to hand over the reins of your LLC. Regardless of the motivation, the transition of an LLC's ownership demands adherence to specific legal and procedural measures. If Incfile was your choice for establishing your LLC, they can guide you through portions of this transition. However, the specifics largely hinge on the terms set in your LLC's Operating Agreement and the guidelines of the state where your LLC operates. Here's a concise roadmap for transitioning LLC ownership and Incfile's potential involvement:

  1. Consult Your Operating Agreement: This crucial document will usually dictate the protocol for membership alterations, share transfers, and percentage changes. Adhere to any procedures it prescribes.
  2. Secure Members' Approval: A change in the ownership structure often necessitates agreement from existing members, more so if not pre-defined in the Operating Agreement. This could entail a unanimous decision or a majority consensus, based on the agreement's terms.
  3. Chronicle the Ownership Shift: While not always mandated by state laws, creating and signing a membership transfer agreement (or a similar document) elucidates the terms, minimizing the risk of future disagreements.
  4. Revise the LLC's Documentation: Update the LLC's core records to mirror this change, encompassing updates to the member registry and any relevant meeting records.
  5. Notify the State (when mandated):
  6. Certain states necessitate intimation regarding alterations in LLC membership, possibly entailing the submission of modified Articles of Organization or a related form.
  7. It's also standard to update the LLC's yearly report or equivalent documentation (terminology varies by state) to mirror the changes.
  8. Incfile provides support in these filings, with services tailored to file requisite modifications or statements.
  9. Update Affiliated Organizations:
  10. For LLCs with specific licenses, certifications, or other affiliations, ensure these bodies are informed about the ownership revision.
  11. It's prudent to engage a tax specialist to ascertain any fiscal ramifications or required notifications for state or federal tax bodies.
  12. Reassess Business Operations: Ownership alterations might necessitate overhauling certain business facets like banking details, credit agreements, leasing terms, and agreements with suppliers.

Incfile LLC Customer Reviews and Industry Reputation

Incfile has a good reputation overall, but its customer reviews are mixed. On Trustpilot, Incfile has a rating of 4.3 out of 5 stars, based on over 16,000 reviews. However, on Google, Incfile has a rating of 3.5 out of 5 stars, based on over 1,000 reviews. And on the Better Business Bureau (BBB), Incfile has an A+ rating, but it has also received over 100 complaints.

So, what do these reviews tell us about Incfile?

Positive Reviews

Many of the positive reviews for Incfile praise the company's customer service. Customers say that the staff is helpful, knowledgeable, and responsive. They also say that the process of forming an LLC with Incfile is easy and straightforward.

Here are some examples of positive reviews for Incfile:

  • "I had a great experience with Incfile. The customer service was excellent and the process was very easy. I would definitely recommend them to anyone starting a business."
  • "I was very impressed with the customer service at Incfile. They were always available to answer my questions and they were very helpful in getting my LLC formed."
  • "I was a little nervous about forming an LLC, but Incfile made the process very easy. The staff was very helpful and I was able to get everything done quickly and easily."
Negative Reviews

Some of the negative reviews for Incfile complain about the company's pricing. Customers say that the prices are too high, especially for the add-on services. They also say that the company's marketing materials are misleading.

Here are some examples of negative reviews for Incfile:

  • "I was very disappointed with the pricing at Incfile. I thought the prices were too high, especially for the add-on services."
  • "I was misled by Incfile's marketing materials. I thought I was getting a better deal than I actually was."
  • "I had a problem with my LLC filing and Incfile was not very helpful. They were slow to respond to my emails and they didn't seem very interested in resolving the issue."
Reputation In Summary

Overall, Incfile has a good reputation, but its customer reviews are mixed. The company has a strong customer service team, but its pricing can be high. And some customers have complained about the company's marketing materials.

If you're considering using Incfile to form your LLC, it's important to read the reviews carefully and compare the company's pricing to other options. You should also be aware of the company's marketing materials and make sure you understand what you're getting for your money.

Who Should Consider An Option Other Than IncFile

Upon evaluating the negative feedback and customer complaints, we cannot recommend signing up for IncFile without having a basic understanding of the terminologies and the role of registered agent service providers.

Numerous customers have reported spending money on unnecessary services that they later realized they did not need for their business. Therefore, having prior knowledge of certain concepts is essential before signing up for their services. This will enable you to make informed decisions and avoid unnecessary expenses.

It is worth noting that IncFile earns its revenue from add-ons and upgrades. Therefore, it is crucial to be vigilant when selecting their services and avoid unnecessary expenses. By carefully reviewing their offerings, you can make informed decisions and select only the services that are relevant to your business needs.

IncFile In a Nutshell - Summing It All Up

IncFile offers a cost-effective and user-friendly solution for business formation with their Silver plan, starting at $0 plus the state fee. To keep costs low, only select add-ons that are necessary for your business needs, and track your registration progress on the convenient dashboard provided by IncFile.

However, it's important to have a basic understanding of the registration process and technical terms associated with it. Although IncFile offers helpful guidance snippets and a live chatbox during the registration process, having prior knowledge can prevent any potential misunderstandings and extra costs. Therefore, it's recommended that you familiarize yourself with the relevant terminology before starting the registration process.

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