WorkForce Software's Global Employee Experience Study Reveals Gaps in Perception and Areas for Improvement
WorkForce Software, the leading provider of integrated employee experience and workforce management solutions, has released the findings of its third annual Global Employee Experience (EX) Study. The research highlights the need for organizations to address gaps in perception and take action to improve the employee experience, particularly for deskless workers.
Gaps in Perception and Alignment
Over the past three years, the study has shown a significant reduction in the gaps between employee and employer perceptions of the employee experience. However, challenges still remain, with a considerable number of employees not feeling valued or recognized by their employers. While there is increasing alignment in the importance of fundamental experience elements, action is needed to bridge the remaining gaps.
Areas for Improvement
The study identifies key areas where organizations can focus their efforts to enhance the employee experience. Offering scheduling flexibility and autonomy is crucial, as employees recognize its importance but often lack the necessary technology solutions for shift swapping and planning. Providing easy access to training is also essential, as many employees feel that their companies do not offer adequate training opportunities.
To combat employee dissatisfaction and disengagement, organizations should invest in modern workforce management technology, enable digital communication and scheduling, and prioritize training and development opportunities. By taking these actions, organizations can create a more positive and engaging employee experience, leading to improved retention, productivity, and overall business success.
In conclusion, WorkForce Software's Global EX Study highlights the importance of addressing gaps in perception and improving the employee experience. By prioritizing scheduling flexibility, training opportunities, and digital communication, organizations can create a more supportive and engaging work environment for all employees.
Implications of WorkForce Software's Global EX Study for New Businesses
The findings from WorkForce Software's third annual Global Employee Experience (EX) Study offer critical insights for new businesses, particularly those seeking to optimize their workforce management strategies. The study underscores the need to address perception gaps and enhance the employee experience, especially for deskless workers.
Addressing Perception Gaps
The study reveals significant perception gaps between employees and employers over the past three years. Despite some alignment, many employees still don't feel valued or recognized by their employers. For new businesses, this highlights the importance of creating an inclusive and appreciative work culture to enhance employee engagement and satisfaction.
Improving Employee Experience
The study identifies scheduling flexibility and access to training as key areas for improvement. New businesses should take note of these findings and invest in technology solutions that enable flexible scheduling and provide easy access to training. This not only improves the employee experience but also contributes to business success by boosting productivity and retention.
In conclusion, WorkForce Software's Global EX Study emphasizes the need for new businesses to prioritize employee experience. By addressing perception gaps, offering scheduling flexibility, and providing training opportunities, new businesses can foster a supportive and engaging work environment that drives business success.
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