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US Widens Probe into Ford Engine Failures, Now Including Two Motors and Nearly 709,000 Vehicles

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US Expands Probe into Ford Engine Failures, Including Two Motors and Nearly 709,000 Vehicles

The investigation into Ford Motor Co. engine failures has been expanded by US auto safety investigators to include approximately 709,000 vehicles. The National Highway Traffic Safety Administration (NHTSA) has upgraded the investigation to an engineering analysis, indicating a step closer to a potential recall. The probe now encompasses Ford's F-150 pickup truck, as well as Explorer, Bronco, and Edge SUVs, and Lincoln Nautilus and Aviator SUVs from the 2021 and 2022 model years. These vehicles are equipped with 2.7-liter or 3.0-liter V6 turbocharged engines.

Potential Power Loss and Valve Issues

According to the NHTSA, the engines in these vehicles can experience power loss under normal driving conditions due to catastrophic engine failure linked to potentially faulty valves. The investigation was initiated in May of the previous year after the agency received three letters from owners reporting engine failures in the 2.7-liter engine on Broncos. Since then, Ford has reported 861 customer complaints, warranty claims, and engine replacements across the other affected models. Fortunately, no crashes or injuries have been reported.

Ford's Response and Valve Design Change

Ford has informed the NHTSA that defective intake valves tend to fail early in a vehicle's life, and most of the failures have already occurred. The company made a valve design change in October 2021. In a statement, Ford stated its collaboration with the NHTSA to support the investigation. The agency will assess the frequency of the problem and evaluate the effectiveness of Ford's manufacturing improvements aimed at addressing the issue. In conclusion, the expansion of the probe into Ford engine failures raises concerns about potential power loss and valve issues in a significant number of vehicles. Ford's response and collaboration with the NHTSA will be crucial in determining the next steps, including any potential recalls or manufacturing improvements to ensure the safety and reliability of the affected vehicles.

Implications of Expanded Probe into Ford Engine Failures for New Businesses

The US auto safety investigators' expanded probe into Ford Motor Co. engine failures could have significant implications for new businesses in the automotive industry. The investigation, which now includes approximately 709,000 vehicles, brings the issue of vehicle safety and reliability to the forefront.

Impact on Business Strategy

New businesses, particularly those in the automotive sector, must consider the potential fallout from such investigations. The possibility of a large-scale recall could affect consumer confidence and demand, necessitating a proactive approach to quality control and customer communication.

Lessons from Ford's Response

Ford's response to the probe, including a design change to address the faulty valves and collaboration with the NHTSA, highlights the importance of timely and effective crisis management. New businesses can learn from this, understanding that addressing customer complaints and making necessary improvements can mitigate damage to the company's reputation.
Future Business Opportunities
While the probe raises concerns, it also presents opportunities. Businesses that can offer solutions to enhance vehicle safety and reliability, or those that can provide services to help companies navigate such crises, could find a growing market in light of these developments. In conclusion, the expanded probe into Ford engine failures serves as a reminder of the challenges and opportunities that new businesses may encounter in the automotive industry. It underscores the importance of quality, customer satisfaction, and effective crisis management.
Story First Published at: https://financialpost.com/pmn/business-pmn/us-expands-probe-into-ford-engine-failures-to-include-two-motors-and-nearly-709000-vehicles
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