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Starbucks Boosts Hourly Wages and Benefits for Non-Union Workers in the US

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Starbucks Increases Pay and Benefits for U.S. Hourly Workers, But Unionized Stores Excluded

Starbucks has announced plans to increase pay and benefits for most of its U.S. hourly workers, following a year of record sales. However, the company stated that these perks will not be available to unionized workers, highlighting the ongoing tension between Starbucks and the Workers United union, which has been attempting to organize the company's U.S. stores. Despite 366 Starbucks stores in the U.S. voting to unionize since 2021, no labor agreement has been reached between Starbucks and the union. The company has 9,600 company-operated stores in the U.S. Starbucks plans to raise wages, which currently average $17.50 per hour, starting from January 1. Employees at both union and non-union stores with four years of service or less will receive raises of 3% or 4%, depending on their years of service. Those who have worked for five years or more will be eligible for a 5% increase, but this benefit is subject to negotiation with Workers United and is not available to unionized stores. Starbucks' decision to exclude unionized stores from these benefits has been met with opposition from Workers United, who plans to file unfair labor practice charges against the company. In addition to wage increases, Starbucks will also shorten the time required for hourly employees to accrue vacation days from one year to 90 days. However, this benefit will only be available to workers at non-unionized stores. The company has also announced a new North American barista championship, but this program will not be open to employees at unionized stores due to its involvement with prize money and travel. Starbucks' exclusion of unionized stores from these benefits contradicts a September ruling by an administrative law judge for the National Labor Relations Board (NLRB), who deemed the company's previous pay raise for non-union workers as illegal. Starbucks has appealed the ruling, arguing that the NLRB's standards do not allow employers to unilaterally change the wages or benefits of unionized employees.

Hot Take: The Impact of Starbucks' Wage and Benefit Policies on New Businesses

Starbucks' recent decision to increase pay and benefits for most of its U.S. hourly workers, but exclude unionized stores, presents a critical lesson for new businesses navigating the complexities of labor relations. The ongoing tension between Starbucks and the Workers United union underscores the importance of effective communication and negotiation in maintaining harmonious labor relations.

Union Relations and Business Strategy

The exclusion of unionized stores from these benefits highlights the potential pitfalls of a one-size-fits-all approach to employee benefits. New businesses must be prepared to engage in good faith negotiations with unions and consider the unique needs and circumstances of unionized employees.

Legal Implications

The contradiction of a National Labor Relations Board ruling by Starbucks' actions also serves as a stark reminder of the potential legal implications of such decisions. New businesses must ensure their policies comply with labor laws and regulations to avoid potential legal disputes and reputational damage.
Employee Morale and Retention
Finally, Starbucks' decision could impact employee morale and retention, particularly in unionized stores. New businesses must recognize the importance of fair and equitable treatment in fostering a positive work environment and retaining talent. In conclusion, Starbucks' wage and benefit policies offer valuable insights for new businesses in managing labor relations and crafting effective employee benefit strategies.
Story First Published at: https://financialpost.com/pmn/business-pmn/starbucks-increases-us-hourly-wages-and-adds-other-benefits-for-non-union-workers
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