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Non-Profit Sued by Elon Musk's X Following Hate Speech Exposé, New Research Reveals Limited Progress

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Hate Speech Continues on X Despite Previous Lawsuit and New Research

According to a report by The Center for Countering Digital Hate (CCDH), hate speech remains prevalent on the messaging service formerly known as Twitter, referred to as X. The CCDH's research reveals that X fails to remove posts containing hate speech, even after being notified that the content violates the company's guidelines on hateful conduct. This report comes shortly after X sued the nonprofit over allegations of unscrupulous research methods in their previous work.

CCDH's Latest Research Findings

For their latest report, the CCDH collected 300 posts from 100 accounts that contained hateful content, including messages promoting racism and antisemitism. The CCDH reported these posts to X using the company's user-reporting tools, but found that only 41 out of the 300 posts were taken down. This means that 259 posts containing hateful content remained active, along with 90 out of the 100 accounts responsible for sending these posts.

Concerns Regarding Ad Placement

The CCDH report also highlights that major companies like Apple and Disney ran online ads on X, appearing next to the hateful content. This raises concerns about the placement of advertisements next to inappropriate and offensive material, potentially damaging the reputation of these companies.

X's Response and CCDH's Allegations

X did not respond to a request for comment but referred to a post stating that the CCDH's claims were false. X asserts that they either remove violating content or label and restrict the reach of certain posts. CCDH CEO Imran Ahmed believes that X's lawsuit against the nonprofit was an attempt to burden them financially. X attorneys have previously accused the CCDH of attempting to smear the company and its owner to drive advertisers away.

Reactions from Elon Musk and ADL

Elon Musk, the CEO of X, has been involved in a controversy surrounding accusations of antisemitism. Musk considered filing a defamation lawsuit against the Anti-Defamation League (ADL) for falsely accusing him and X of being antisemitic. ADL CEO Jonathan Greenblatt responded by calling Musk's behavior dangerous and irresponsible, referring to his engagement with an antisemitic campaign on the platform. In conclusion, the CCDH's research reveals that hate speech continues to persist on X despite previous legal disputes and promises of addressing the issue. The placement of ads next to offensive content raises concerns about brand reputation. The ongoing controversies surrounding X and its CEO further highlight the challenges in combating hate speech and maintaining a safe online environment.

Conclusion: Implications for New Businesses Amid Ongoing Hate Speech Controversies

The persistence of hate speech on platforms like X, despite legal disputes and research findings, presents a challenging landscape for new businesses, particularly those in the tech and digital advertising sectors.

Reputation Management and Ad Placement

The CCDH's findings highlight the potential risks associated with ad placements on such platforms. New businesses must be vigilant about where their ads appear to avoid potential damage to their brand's reputation. This requires a thorough understanding of the platform's ad placement policies and proactive measures to ensure ads do not appear next to offensive content.

Legal and Ethical Considerations

New businesses must also navigate the legal and ethical implications of operating on platforms where hate speech persists. This includes understanding the platform's policies on hate speech, user reporting mechanisms, and the potential legal implications of association with such platforms.

Addressing Hate Speech

Moreover, the ongoing controversies surrounding X and its CEO underscore the importance of businesses taking a strong stand against hate speech. New businesses can differentiate themselves by implementing robust policies to combat hate speech and promoting a safe and inclusive online environment. In conclusion, the persistence of hate speech on platforms like X presents significant challenges for new businesses. However, by proactively managing their brand's reputation, understanding legal and ethical implications, and taking a stand against hate speech, new businesses can navigate this complex landscape.
Story First Published at: https://www.cnbc.com/2023/09/13/x-formerly-twitter-hate-speech-running-rampant-ccdh.html
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