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DoorDash Agrees to Pay $1.6 Million to Workers for Violating Seattle Sick Time Policy

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DoorDash Settles for $1.6 Million Over Violation of Seattle Sick Time Policy

DoorDash has agreed to pay $1.6 million to its workers following an investigation by the city of Seattle, which found that the company failed to implement the required sick and safe time policy. The Office of Labor Standards in Seattle reported that DoorDash violated city requirements for the second time. The policy, initially passed during the COVID-19 pandemic, was made permanent in March to strengthen labor rights for gig workers on app-based platforms like DoorDash, Postmates, and Instacart.

Violations and Settlement

Multiple DoorDash workers reported to Seattle's labor office that the company did not establish a system for requesting and using paid time, failed to compensate workers in a timely manner, and did not provide monthly notice of time balances. As a result of the investigation, DoorDash agreed to a settlement that includes $1.1 million for safe and sick time credits for over 26,000 workers, $500,000 to 648 workers, and over $8,500 in fines to the city.

Commitment to Compliance

A DoorDash spokesperson stated that the company has diligently worked to meet the new requirements since the temporary policy was enacted. With the policy now permanent, DoorDash is ensuring that workers are properly notified of accrued time and proactively reaching out to provide them with more information.

Enforcing Gig Worker Protections

Seattle's Office of Labor Standards remains committed to enforcing gig worker protections and all labor standards in the city. The director of the office, Steven Marchese, emphasized the importance of supporting businesses to ensure compliance while protecting the rights of gig workers. In 2022, DoorDash's independent contractors fulfilled 1.7 billion orders worldwide, highlighting the significant impact of gig workers in the company's operations.

Implications of DoorDash's Settlement for New Businesses

DoorDash's recent settlement over the violation of Seattle's sick time policy offers valuable insights for new businesses, particularly those in the gig economy.

Importance of Compliance

The settlement underscores the importance of compliance with labor standards. Non-compliance can lead to significant financial penalties, reputational damage, and loss of trust among workers. New businesses must ensure they understand and adhere to all relevant labor laws to avoid similar pitfalls.

Worker Rights and Protections

The case also highlights the growing emphasis on the rights and protections of gig workers. With the rise of the gig economy, ensuring fair treatment of workers on app-based platforms has become a critical issue. New businesses must prioritize worker rights and protections to attract and retain talent.
Role of Regulatory Bodies
The active role of Seattle's Office of Labor Standards in enforcing labor standards and protecting gig workers illustrates the increasing scrutiny businesses face from regulatory bodies. New businesses must be prepared to work with these bodies to ensure compliance.


In conclusion, DoorDash's settlement provides a cautionary tale for new businesses. Compliance with labor laws, protection of worker rights, and cooperation with regulatory bodies are key considerations in today's business landscape.
Story First Published at: https://financialpost.com/pmn/business-pmn/doordash-to-pay-1-6m-to-its-workers-for-violating-seattle-sick-time-policy
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