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Blackbaud, Nonprofit Service Provider, Settles Data Breach Case for $49.5M with States

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Blackbaud Agrees to $49.5 Million Settlement for Data Breach

Blackbaud, the fundraising software company, has reached a settlement of $49.5 million with the attorneys general of all 50 states regarding a 2020 data breach. The breach exposed sensitive information from 13,000 nonprofits, including health information, Social Security numbers, and financial data of donors and clients. Indiana Attorney General Todd Rokita, who co-led the investigation, stated that the breach affected universities, hospitals, and religious organizations that Blackbaud serves. The company initially downplayed the extent of the breach, but over a million files were exposed, leading to a ransom payment to the intruder.

Settlement Terms and Actions Taken

As part of the settlement, Blackbaud has agreed to strengthen its data security practices and improve customer notification in the event of future breaches. The company will also undergo external assessments of its compliance with the settlement terms for seven years. It is important to note that Blackbaud did not admit any wrongdoing under the agreement. The state of Indiana will receive the largest portion of the settlement, totaling almost $3.6 million.

Additional Actions and SEC Settlement

In addition to the settlement with the attorneys general, Blackbaud also faced charges from the U.S. Securities and Exchange Commission (SEC). The SEC accused the company of misleading investors about the nature of the stolen information. Blackbaud initially denied that bank information and Social Security numbers were accessed but later discovered that they had been. The company agreed to pay a $3 million fine to the SEC without admitting wrongdoing. In conclusion, the settlement reached by Blackbaud highlights the importance of data security and the potential consequences of data breaches. The company's commitment to improving its security practices and customer notification is a step towards preventing future incidents.

Hot Take: The Impact of Blackbaud's Data Breach Settlement on New Businesses

Blackbaud's $49.5 million settlement for a data breach underscores the critical importance of data security for new businesses. The breach, which exposed sensitive information from 13,000 nonprofits, led to a significant financial penalty and reputational damage for the fundraising software company.

Implications for New Businesses

For new businesses, this incident serves as a stark reminder of the potential consequences of data breaches. It emphasizes the need for robust data security practices and transparent communication in the event of a breach. Businesses that fail to prioritize these areas could face substantial financial penalties and damage to their reputation.

Lessons from Blackbaud's Settlement

The actions taken by Blackbaud following the settlement offer valuable lessons for new businesses. The company's commitment to strengthening its data security practices and improving customer notification demonstrates the importance of proactive measures in preventing future incidents. Furthermore, the external assessments of Blackbaud's compliance with the settlement terms highlight the need for ongoing monitoring and evaluation of data security practices. In conclusion, Blackbaud's data breach settlement provides a cautionary tale for new businesses. It emphasizes the critical importance of data security and transparent communication, offering valuable lessons for businesses seeking to safeguard their operations and reputation.
Story First Published at: https://financialpost.com/pmn/business-pmn/nonprofit-service-provider-blackbaud-settles-data-breach-case-for-49-5m-with-states
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